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1.3

Summary

Tata Indicom ADSL Broadband
Nirmalya Ghosh@ngchowdhury
Dec 20, 2006 12:50 PM, 1496 Views
Keep Away from VSNL/TATA Indicom Broadband

I took Tata Indicom broadband in bangalore, and the mail reason behind was it is the only ISP who offers prepaid connection. But after 12 months, I am totally fed up with poor service and reliability.


Here are the list of pros and cons:


Pros:




  1. Offers prepaid service. Advantage is, there is no loss for unused part - you can always carry over the balance to next month. In postpaid service, if you cross the specified limit, the ISP charges a heavy amount per MBs - goes to 1.20 to 1.40Rs per MB. Here all you need is just recharge and continue to use internet in as low as 0.75Rs per MB tariff.




Cons:




  1. Take a lot time for giving connection - took 7 days in my case. Airtel and other will give you in 2 days.




  2. Still in nascent stage - dont have cover all around the city.




  3. Terrific bad reliability - you really dont know where it will work today or not - you will screw up your life if you plan to work from home, or if you have any critical work to do.




  4. Bad Bad service - no SLA like Airtel, Takes even 72 hours or more to. They will not call up you for knowing problem and they even close complaints without letting you know. After 2-3 days if you call up they will say the complaint was closed by saying " we have checked eveything from our end".






Overall:


better to avoid.

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