We paid abt 12000.00Rs for one year subscription to 512kbps speed. After 3 months we had to move from my city Vadodara to Gandhidham. Tata has no service in Gandhidham so we asked for refund of remaining balance which was promised at the time of signing up. It has been over 5 months now and there has been no refund. Every time we enquire, we are asked to provide documents again and again. we have been to their local branch and call their customer care department but no result.
I was surprised when I got this treatment from a large company like Tata Communications.
If you decide to go with Tata Indicom(communications), I would recommend not to pay in advance.