Pathetic Network coverage and absolute degraded customer service from TATA DOCOMO
TATA DOCOMO FRAUD and SCAM Services
I am a regular user of TATA and at the moment I use 7 connection of TATA, which includes 3 PHOTON Plus, 3 Walky and 1 Tata Mobile.
I am using all the TATA connection at Noida Sector 62 and the network strength here is either absolute zero or at the max it’s 1 on the signal antenna strength.
The normal page like google.com takes around 3-4minutes to open what to talk about browsing?
The TATA walky is so pathetic that if you call the number for 4-5 times then it gets connected and the funny part is most of the time if someone calls your TATA phone number( Mobile or Walky), it says the number is invalid.
The pathetic story of TATA’s network coverage doesn’t ends here; the customer support is more ridiculous than their sluggish network.
I have logged 3 written complain to them( COMPLAIN ID: 339049351 & 339393553) and no one reached me to acknowledge my problem, except their auto response email which confirms “Thank you for your suggestion and we appreciate your feedback, one of our customer care executive will reach you shortly.”
And after 3 working days, they politely send us an email stating that the issue has been resolved to complete satisfaction and thank you for choosing TATA.
I am disgusted and completely frustrated with TATA Services(DOCOMO, WALKY AND MOBILE) and by all means, I appeal to every end user / customer to go with TATA tele services, only if they are completely satisfied with the testing of tata services.
This information is published on the safe interest of public
Shubroto
A victim of TATA DOCOMO FRAUD and SCAM Services
+91-9266662265 /+91-9910471543