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Tata Indicom

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Summary

Tata Indicom
Ni Ra@nitzien
Jun 20, 2008 12:12 PM, 1081 Views
Tata Indicom - worst ever service I used

Extremely bad experience both with broadband and the wireless USB.


I cannot imagine how people can buy their products still.


Here are their specialities:




  1. One cash counter in the whole of Bangalore




  2. Disconnection without prior notice for any trivial reason - like once my mobile was not recheable(as the executive claimed) during address check and the guy recommended it to be disconnected. I had to go through a harrowing experience to get re-connected again.




  3. Customer service who lie on a regular basis - two calls made at the same time to customer service for the same problem - 2 different answers - It ïs being done right now"and "Cant be done till monday"




  4. I kept getting bills for my telephone for 5 months after disconnecting it(going personally to the jayanagar center and handing over the instrument and getting receipt for the same




  5. I visited the customer center at RT Nagar once and a customer almost fainted due to rage while shouting at the executives for not responding to his requests.






I can just go on and on.

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