Well I made a mistake of giving them money for this connection. More than a month later and numerous letters past - I have still not got this connection. I had emailed them and they requested for the receipt number. I gave them all the details and guess what? I never get a response from these guys. I emailed them requesting for a refund - still the same silence. I am going to consumer court this Wednesday or Thursday. Please contact me if you can forward any of you communications with indicom since it will help me to strengthen my case. These guys need to know that Indian consumers are no longe dumb and can be taken for a ride. They survived since they did not get a user like me. when I pay for something, I expect to receive full benifit for that. I live in bangalore. you can mail at bunny01in@yahoo.com