Hi, this is om and I have been almost ripped off.i took a tata indicom photon+ connection 13(8-21 apr)days back.my credit limit for it is 1100, anything downloaded extra is 2rs/mb.(which has not been mentioned when I bought it)
I used the stupid thing only to check 5 mails and it got diconnected 2 days back.i recieved a bill of 32, 965+outstanding=3, 998.and when I went to complain that I haven’t used it they started showing records of me downloading(16786) and uploading(1587) numerous amounts.when I kept insisting that I haven’t used it they insist that I have to pay the bill, why should I pay the bill for something I haven’t used?they offered to give me 7, 000 discount at the least when my point is I HAVEN’T USED IT.
in the record it is also showing a usage of 2 and half hours of usage the day after my photon was disconnected.when I complained about that they are saying that we will see about that next month.and the customer people talk to me as if am doing all this to avoid paying the bill.indirectly they are disprespecting the customer.
if I had used it I would have payed it in blink of an eye, my point is why should I pay when i’ve not used it?am deciding to sue them.