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Tata Indigo Manza

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3.2

Summary

Tata Indigo Manza
Puneet Dhingra@puneet_dhingra
Mar 01, 2011 11:16 AM, 10981 Views
(Updated Jun 13, 2011)
Worst customer service.

I own Tata Indigo Manza, which we bought on 1st March 2011. It had dickie lock problem which we get repaired on 1st service visit. It has dashboard vibration noise that appears in between and vanishes without any known reason.


It developed snag in sound indicator for belt within 1st month. Dealer said since the part in covered with in warranty, we shall replace it free of cost for you. But the part is yet to come, I have been following up since more than a month.


Worst experience is as follows:


It was hit on backside 03.06.2011.


We have given it for repair to Sanya Motors, Aurangabad on 04.06.2011. Its been over 8 days now and the dealer is not even able to give us date by  when he will give us the vehicle back.


It seems that they are not able to get confirmed schedule when the company will deliver the spares required for repairs. It  is simply ridiculous to deal with such kind of dealers and company who don’t care for their customers after selling their vehicle. It is left to the  individual’s fate about what kind of experience they will get during  their lifetime of ownership.

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