I have a Tata Photon Max WiFi data card for 3 months now. When their tele-marketing people called me to sell it to me, claimed I would have a "blazing fast" internet experience. Their advertisements and fliers make similar claims. However, I have been getting speeds ranging between 0.5-1.6mbps only, tested using speedtest.net. Hardly blazing fast.
So I complained. Tech support called(a guy called Nikhil Sharma). He told me all is OK with my device and connection and so long as I am getting 512kbps, I should be happy; and if I am getting as much as 1.5mbps, that’s very good! He said 10mbps refers to the maximum data card speed but the network delivers variable speed and they wouldn’t act if the speed was above 512kbps! 1.5Mbps that is no satisfactory for me.
I told him I would be happy with 3-4Mbps also but he just scoffed - apparently that is not possible.