Guys, u got to read this, if u think Tata Sky would live up
to the expectations of the TATA flagship we all knew and were proud of, at one
point. I went to buy a Dish TV on the 27th of Dec at 18:00 hours, 2006 wherein
the dealer( DK Show) instigated me to buy Tata sky as it would come free to
me for 6 months without any rental. I went for it, without realizing that I did
a huge blunder.
2 days back I got a message on my TV screen that my subscription is about to
expire and I was zapped. After contacting the helpline I was told that SOMEONE
had called up Tata sky and in their records, the installation has happened on
27th and the scheme was valid from 28th. When I told them that the installation report that I have signed clearly
state that it happened on 28th, they simply said that they would believe what
the system says and not the customers report.
I contacted the dealer, the dealer accepts the fault and the only thing that he
could extend is "sorry".
I would like to tell tata through this medium that they should stop
playing these kind of silly games with customers, and should deploy some
ethics. I would also like to warn all the people who plan to avail tata
services/products as it is company wherin they do not believe in the papers
that they have given along with the product/service, but a phonecall that has
been made by someone who is not even identified, is taken as an undisputed and unchallengeable
evidence