I have been a subscriber for approx 45 days and on the very first day I encountered a problem in sound quality on non High Definition(H D) channels.Although the picture quality is good but the sound distorts at regular interval for fractions of second just like skipping sound while playing a badly scratched audio CD.
On registering complaint with customer service centre, they sent a technician who provided no solution to the problem but only gave lame excuses of bad weather however, the problem exists even on sunny days.
And I ended up with no solution to my problem even complaining for the same about 7 more times so all I can say is that the customer service is highly inefficient as they do not believe in providing satisfactory after sales services and it is foolishness to invest your money in buying this poor connection.