TATA Group is the most unethical Business Group in India. They use illegal & unethical business practices.
I asked them to deactivate the Binge+ Pack on the last date of trial period, but they did not deactivate it on the same day. They actually deactivated it next day after debiting Rs. 299/- from my account. When I complained about it and asked them to credit back the debited amount, they bluntly refused.
This is not the first time when I have had bad experience with TATAs. Back in 2006, I booked broadband connection of Tata Indicom. Their agent came to me and collected Rs. 4000 and promissed to install the broadband in next 7 days. But they neither did the installation nor refunded the amount. I complained many times. More than 4 months passed, but they did not refund. Finally, I went to Sanchar Bhawan(Department of Telecommunications) and filed a written complaint against them. I also forwarded a copy of the same to TRAI. Finally, I received the refund only when Department of Telecommunications sent notice to them.
Based on my experience, I can certainly say that TATA Group is the most corrupt & unethical Business Group in India. They always try to trick the customers using illegal & unethical business practices. Foreign multi-national companies are more trustworthy and ethical than TATA Group.