Never seen such disgusting and shameless service.
My Subscriber ID: 1004874127
Tatasky has been cheating and is kind of fooling customers. On 13th July, I raised a service request that my SET TOP box is not working, the engineer came and replaced the box(This was someone else repaired box), this box the very next day stopped working, post that again some one came and replaced the box(again someone else’s repaired box). This has been going on since then and now again the same issue. in 1 month see the no. of complaints and they just provide the so called refurbished box. When called thier customer center they say as per thier policy they cannot provide new one(WHY?). They should publish this on thier website.
Also I have been speaking to different people today almost 10-12 calls and there has been no response, even when I am asking to cancel all the subscription.Their leads Mr Nandan, and Managers Inderpreet from Noida promises that I will get a call in 1-2 hours but the day is over and no call. This is utter nonsense and these 2 days when I am not able to see TV or the previous request I am still being charged for usage on those days.
Below are the ticket nos. logged till date
1-15263815096 - 13th July
1-15280465200 - 14th July
1-15308625374 - 16th July
1-15793783630 - 11th Aug
1-15813946795 - 13th Aug
1-15819002450 - 13th Aug