I had the worst experience in my life by going for new TATA SKY HD connection in Bangalore. I will advise Aamir Khan to review his endorsement for TATA SKY.
I was surprised to see the same matching experience many others had with TATA SKY connection. Had I seen the reviews earlier I would never have approached these guys.
I approached through phone for a new connection on 6th March and I was told that it will take 48 hours, after completion of 48 hrs, when I contacted them they said it will take 72hrs, then I waited for that to complete. After 72hrs when I contacted they said, there is some shortage in stock and said to wait for 48 hours to give me an update from the concerned department.
Then, I followed up again next day and they said 48hrs not completed and wait till that time and when that time was over I called up again and they said it will be connected the next day, they have given the material to engineer and he will come and install it the next day (Sunday 13th March). I contacted them again and got the information that between 4 and 5 pm it will be installed today.
After 5pm when I contacted these guys said that it will take another 2 days. I was wondering how could these guys make such false promises, so where had the material gone if it was given to the service engineer to install at my premises, did he install it somewhere else or what, how dare these guys are making such false promises. I asked for the numbers for escalation, but no number was given, finally I saw the reviews here and I wanted to share my plight. I called, them again and said I don’t want such sort of connections. Also, I am trying to escalate it to higher levels somehow.