We were enjoying with the Tata sky std set up box but Tata sky call me again and again for up gradation of set up box. Finally I agreed and next day they came and replaced the Std box to HD box and told HD service will activate within 4 hrs. After 4 hrs form that moments I tried many times to contact with technician who came at my home to activate the service but that not happened.
No one was listening my request. even I tried to contact via phone, mail and chat to local dealer and customer care. every one saying your service will activate within next 4 hrs.and its about more than 1 week but situation is same. when I called to customer care they simply said I escalate your issue to higher level but no improvement.
that situation was very horrible and frustrated. at least daily we called to customer care about 2-3 times but always they said your service will activate in next 4 hrs.that was a worst experience with Tata sky team.almost more than Rs 100 I wasted to call to customer care as it is not toll free number. After 10 days, by continuously talking to customer care they activated the HD service.