Well, I have a had a really bad experience. When we shifted our flat two buildings away, we requested TATA Sky for shift of the dish.
The guy who came for shifting, came in civil dress and barged into our house.
On questioning this behavior he suddenly turned arrogant
We then asked him for the I-CARD, he barged out without producing it
He then told us his name and threatened us to do whatever we could
The horror did not end here. I then got a call from tatasky, and they said, why did my wife and parents abuse and drove the guy away. I was so shocked at this that finally I had decided to get rid of TATA sky.
I think somewhere the trusted name of TATA does not percolate down to their ground staff.