As one of our friends said before, Tatanova really is a terror of all sorts. I have been facing problems
regularly since the starting month and none of them were resolved quickly. There is no facility to pay the bills on phone or online.One has to wait for hours in queue to pay the bills.
The connection gets disconnected before the grace period ends and there is no other way to get back the connection than to visit tata billing center and paying the bill. Customer service too is not proper. They dont take a complaint even when you want to file one.
The complaint numbers the give are fake. I havent got any replies to emails sent to customer care either. I find Iqara, Airtel better service providers than this Tatanova. My suggestion is to go for some other service provider
other than Tatanova. Tata is very unreliable.