I booked a taxi from the taxiforsure.com for delhi railway station to board the morning 6.AM train. While booking the taxi I clearly told them to send the taxi at 5 AM sharp and if there is any uncertainty then tell me now itself. On this request they assured me not to worry, but in the morning when taxi did not come till 5.15 AM, I was worried and called the driver then I found that he reached some other place despite of clear cut directions given while booking.
It seemed like unwillingness of driver to come and hence he was making excuses. He said that sir I have reached some other place and told to call another taxi from the customer care of taxiforsure and they will send you another. I called the taxifor sure and told them about the incidence, they were not sensitive of and instead told me they will try their best.
After some time the same driver called me that sir I am coming and he came at 5.30 PM but thanks God due to no traffic I was able to board the train.
But friends, now you cunderstand the service the are provide to the customers. Please stay away from them. Thank you.