Actually, they like toys to make fun with so what they have done is, they have opened this office(for sure) and they play with the customers or probably they like human toys for sure. I booked the cab using the app, received message- cab details would be provided before 30 Mins in prior however there was no message till last minute.
When I called the customer care they provided me with the driver number, when I called driver he says he dosen’t have any update! Then I call back to customer care they say we’ll arrange for another cab in 30 Mins! I requested for call back on confirmation and they say they do not have dial back option! Can you believe this, being in taxi business they do not have dial out feasibility!
Later, they say we’ll send you message confirmation in 5 Mins again and there is no message. Finally I booked the cab from other service provider.