I had a bad experience with taxi for sure for the 3rd time which prompted me to write this review. There have been some good experiences also with the same taxi service but that was 1 year back and really liked their service and the price which they offered.
However, over last 1 year their service has gone from bad to worse. This is my 3rd bad experience with them in a span of last 1 month.I had booked a Taxiforsure and got confirmation of the same. But then I had to change the pickup time for various reasons (one time the pickup time was changed only by 20 mins, another time pickup location was changed and 3rd time changed time by 40 mins since flight got delayed).
In two out of three occasions, the service center told me the booking has been confirmed but I got a call after 5 mins that the booking has been cancelled because of non availability of cabs. On one occasion they just told me 30 mins before the scheduled arrival of cab and we had to arrange for some auto at last minute to get to the destination as it was urgent.
These experiences make all your plans go for a toss. They need to seriously do something to improve the service otherwise the customers are going to leave them.