I am using teamviewer to take control of another pc and to do the task. Its really good. Easy to install. There are few steps to follow. Teamviewer version 12 has various features. The user can give mouse control of pc to others. It also helps presentation option to present desktop only.
Chatting is also available. Its user-friendly. Just type the ID and password of the remote computer and can easily handle. Support is awesome. Support team help to resolve the bugs fixed. Also, they provide online support for upgrade or patching. Its awesome.