I have been giving my bike for service @ Teknik Motors Indira Nagar for the last six years and Kumar was the mechanic who always serviced my bike and never had any problems.I gave my bike couple of times to Sarjapur Teknik Motors and the mechanics and the supervisor (Sukumar) behave as if they are doing a favour to the customtakeouters, and on one instance they took two days to service the bike.
I called to figure out wht was the reason and Sukumar told me that he does not have the tool (tappet puller) to repair my bike.BTW Anand tries his best to help customtakeouters but his team of mechanics are incompetent.How does one pass the feedback to Enfield ?