I was unintentionally brusque when asking about our reservation. In other places, the staff is trained to be a little thick skinned, but here, the receptionist took offence by ignoring me and talking to my wife instead. She led us haughtily to our table, which was fine. My wife had a bad signal and could not scan the QR code to display their menu on her mobile. When we asked for a printed menu, the girl said they don’t have one and she didn’t even seem to care if we were able to access their menu. The waiter seemed more interested in suggesting what we should order than in taking our order. When we were ordering, he told us that he would be placing the order for the starters, instead of asking if that would be okay with us. At this point I lost my cool and told him to take our order completely. I ordered diet soda, using the Americanism which meant soft drink. Instead of gently enquiring if I meant Diet Coke, he haughtily declared that they don’t serve diet soda, only Diet Coke. Another waiter came and rudely announced that he had got our soup. The food was good and was served fast, but the constant battle of wills with the staff makes this an undesirable place to visit. There are also tripping and slipping hazards for kids. The lift is dangerous, with the doors closing too fast or not closing at all. Parking is congested.