BAD EXPERIENCE WITH FEDERAL TRAVELS. I booked a tour package to Portblair through Amar tour andtravel, a unit of Federal tour and travel, based at Pitam pura. The horrible deal which I was given at this time , I can’t forget in my whole life.
Inside the‘hotel’ was under construction and we were accommodated in two rooms which were smelly. There was no arrangement of food in the hotel as there was no kitchen.As the children were hungry and exhausted we asked for some eatables.
There was no market nearby. The staff at the hotel after long persuasions brought some eatable from some road side dabha which were oily, unhygienic and horrible in taste. Since there was no choice , we stayed in the same‘hotel’. Even the staff was also helpless as one of them inform me that this hotel was still not ready to cater the guests.
In the night the children were so frightened to see the cockroaches which were roaming in the rooms. The children had a sleepless night. The travel agent had promised me that that was 3 star hotel while it was just a guest house which was under construction. the customer are kept in dark.
While at the time of booking I clearly told him to get me the best hotels as I was not aware of that place and I was totally relying on him but he had ruined my faith.