I booked the coupon online on 26 Sep 2013 with payment of Rs. 900/- now it is 18 march till
date they have not delivered the coupon, each time when there is a call to customer care a new executive takes a call and promises to deliver the coupon in 8 working day, now it has been more than six months and there is no revert from their side not even a single call. I have to call every time and enquire regarding the coupon and also a gift was to be delivered along with the coupon that was also not given, Since this was my third year of renewal with HT this was the worst experience with the HT team. Hope they will not repeat this with other customers.
I have asked them to refund my money back, but they have asked for another 8 days hope this will be last 8 days and I will receive the coupon.