I have recently joined this site. I have very bitter experience with Ladders Play School at Noida. Firstly the teachers are not qualified as per the standards.
I had my son admitted in March 2012 had lots of bad experiences with the staff, I leave him in the morning at about 9:30 and pick him up at 2:30. He hardly used to get his nappy change. I used to discover this when I came home and this happened for 5-6 days then I had to tell the teachers. The reason I was given for not changing the nappy was they have too many students for summer camp so the teachers were busy. I wish hygiene would have matter to these educated teachers.
Another day my son had a bump on his forehead it was quite purple color. When I asked the teacher she said he was playing on a rocker he fell down, one more shocking incident was when I came to pick him in afternoon his cheek was bleeding and the teacher said it was accidentally scratched by her nail. When I saw her nail it was like doggy’s nail. I was really upset to see where people who work in child care are supposed to grow nails that long?
The manager as well as the Principal is very rude and don’t know how to talk to parents, she reckons its a small incident. Now I don’t want to keep my son in this childcare anymore but they would not refund the 6 monthly advance I already paid in April for June term.
Principal also mentioned in the telephone conversation that what proof you have that the teacher scratched your son’s cheek, If I tell my teachers not to accept this fact what will you do. We will give you a written apology she said. What will I do with that, you cannot remove the mark on his cheek? The morons at Ladders play school are like uneducated ayaas.
I am really really upset with their response.