This hotel is very different from other 5 star hotels in the city : ) in a good way. I would like to start with the staff of the hotel, very warm, gentle, helpful and welcoming. They adjust and customize according to the customer needs and priorities. I have gone there on multiple occassions like for dinner, booked a room for myself and my spouse, attended a wedding. Everytime I went there I was fully satisfied with the staff, food or service. It has a warm ambience and one doesnt feel as if one has checked into a hotel. It just feels like home.