I am experiencing similar problems with Professional Couriers. I am yet to receive a parcel sent to me from Trivandrum to Lucknow 10 days back. Also there has been previous instances for my friends when they stole items from the courier. I am interested in making a petition in consumer court. If anybody else is out there with sufficient proof of being cheated.
The proof might include, documents which shows delay in receiving the parcel, or not receiving the parcel after sending it. We can also have some proof if they had tampered with the package. Its high time we do something about these guys.
Also if some body can find out if its not permitted to send food items through courier.
Parcel not received
Pros: None
Cons: Simply not getting the parcel