I had a similar experience with Professional Courier. I was supposed to receive some loan documents from the Bank. I confirmed with the Bank people that they had send that through Professional Courier. I chased my courier on the 2nd day but they are not able to provide the detail.
I was called on my Mobile on 3rd day saying they don’t know where my Place is. The courier office is placed at Marathalli, Bangalore and I am staying at Doddanekkundi 2.5 kms from Professional Courier Office.
I went to the Courier office and received my Courier. The person who is there in the office is simply saying they don’t have staff to deliver the courier. Without the staff I don’t know why they are running the Courier Business.
I complained the details to the Bangalore Head Office at Malleswaram. And finally the staff at Marathalli phoned to me and felt sorry for not delivering the Courier. If we are keeping silent the courier persons will do the same mistakes again and again. We should complain this to his higher authorities.
Cheers,
Sivakumar