I have ordered an item from ecommerce website Shopclues.com with order number 76091506. They had sent it to by Professional courier with tracking ID DEL10735377.
It was dispatched on 21 Nov 2015 from Delhi and reached courier office in my city Bangalore on November 27th. But they have not delivered the item till date(Dec 17th).
I had given complaint to the ecommerce company as well as to the courier company - Professional Courier. But of no use.
Courier company had contacted me on 02 Dec 2015 after holding it 5 days without any reason. Since I was not in the office on that date I asked them to deliver it on 7th. After that they neither contacted me nor delivered the item.
I tried to contact their customer care but the customer care through phone and their website. But they are not picking up the calls and not responding the the complaint given through website.
Do not use this service if you value your things