My wife was badly hurt where she fell off the road and hence could not make up on time to coach.
We were left in middle of the unknown country by the driver and guide in spite of letting them know the incident. Had to carry my infant and get treatment for my wife, take taxi and return to hotel.
They are ruthless in treating you during crisis. Best is Kesari travels who take care of you end to end.
(Phone call history, pictures, whatsapp chat history, taxi bill available for proof)