I had gone to US last year with my parents who are in their 50s and my younger sister. It all started as a nice experience in their office itself. A brochure was sent to our house the day after we saw their ad and called them.
A friendly staff only added up to making them our preference. What we liked was these people had an all inclusive tour unlike any other operators who had many options. Plus we received a discount too.
So we booked our tour with them. Following a enthralling experience in A380 we were astonished by finding our hotel right in the heart of Manhattan. Similarly all our hotels were booked in city centres or close to places we were visiting. Maximum sightseeing was provided as much as possible.
The most important thing was we were given a lot of time to relax from time to time. The only thing was it was a bit more on the expensive side.
Also the hotel in LA though in city centre was a bit ill maintained. Overall this trip was much better than that we had in Europe with cox and kings.