I was scheduled for Europe tour in May 2011. After following a lot number of times and even after making the payment as Thomas Cook requested, my VISA dates were delayed. As I got VISA late, my trip was shifted to June 2011. A week before I am to start my trip.
I come to know that the trip I am being put on for June is not the one that I had applied for!!!! Now, I have no option but to wait till July end for the trip I had applied for!!! Sad service, NO customer satisfaction and irritating response from their side - this is what I have encountered with Thomas cook. Please save yourself and do not go for it!