I have visited Thoondil restaurant twice. On my first visit, I was contended with tasty yet not very expensive menus. After few days, I wanted to revisit and had doubts about the restaurant timing. I checked in Google to know their Res. timing, still I dialed their number and to confirm. The person who responded said they were working on that day and did not say anything about the closing time even though I said that I had to travel one hour to reach the spot. After reaching they stopped me at reception and said, no more people are allowed inside to dine due to the closing time and at that time it was 2:30 PM. I was totally disappointed with their lack in customer service. I would have not traveled so far just to eat at their restaurant, if I were informed during the call about the Res. timing.