Hello,
I was booked a trek with my boy to an adjacent Ramanagr slopes, around 20+ days back. Much the same as anybody will do, I had cleared my timetable and was anticipating a day long excursion and to making it exceptionally unique for my Son.
Soon I understood that I had joined with the wrong visit administrator. After I made the installment, I learnt that Thrillophillia people just reserve a spot and deal with exchanges; they assume no liability towards the execution.
I got an affirmation, alongside the whereabouts of the organization which would have composed the trek.(Had I known this some time recently, I could have reached the "genuine" gentleman specifically; conceivably not run with the "genuine" for what I had learnt about them on the net).
3 days after the booking and 2 days before the planned trek, the trek was wiped out in light of the fact that insufficient individuals had agreed to the trek(read - not gainful for the "genuine" organization to arrange the trek).
I was frustrated as was my boy, who was really planning for the trek. Our weekend was ruined without a doubt however I was all the while considering agreeing to another trek trusting it was a one time thing. Be that as it may, I have genuine questions about them now - its been 20+ days, I have yet to see my discount.
I most definitely, am not willing to permit them to gather hard earned cash for the sake of sorting out treks and after that basically not give the guaranteed item or discount the cash in opportune and bother free way.
I should say, the staff on the telephone is extremely considerate however it doesn’t awe me any longer as they have neglected to convey on what they say. I discover, need to call them following 3 weeks to advise them that they owe me discount, to be unsatisfactory.
My recommendations -
1) attempt another person.
2) on the off chance that you are attracted to them, in light of astonishing site and extremely respectful and agreeable reps, book through them just for group excursions, where you are guaranteed that they won’t cross out the occasion on ungainliness grounds.
3) get some information about the subtle elements of the "genuine" visit administrator who might compose and execute the occasion/trek/experience for your booking; this is required with the goal that you can do a historical verification on the "genuine" organization before paying.
If it’s not too much trouble note, I have stamped them low for "learning, transportation and help" quality as most reduced; IMO, it doesn’t make a difference to them. they are in charge of making bookings.