I have had a worst experience with thrillophilia staff over multiple conversations on my refund. In their cancellation policies they jus mention that there is 100% refund on cancellation before 30 days of your travel trip. But they do take 30% the total package cost as a cancellation fee stating that it’s a booking amount. Also they have bunch of freshers who kind of provide you fake information on the package and make you pay the partial payment and then say that we did not communicate anything in writing therefore we would not cover a few things stated by phone inclusive to the package. Sending the screen shot of the cancellation policy page where no where they mention that 30 % is the booking charges. And then all they have to say is “sorry mam it’s our policy”