I had placed a sound awake t-shirt order from ticketgenie for the Steve Aoki concert that was held in December. As I wanted to wear it for a concert I sent them a mail requesting if they will be able to send it to me immediately.
Not only did they send it to me in two days, but they also attached a cute hand written note saying "we hope this has reached you on time. Wishing you a fun-filled concert!." I was really touched!