Tikona is a big fraud company who doesn’t bother about their customers. They can send you 10 emails and make 20 phone calls a day just to remind you about pending bill but when there is a problem, they don’t even bother to respond. Highly unprofessional people, their call center staff is uneducated, unskilled people who doesn’t know anything about Internet problem. I have been complaining about my internet problem from last 15 days and have been complaining every single day but these guys are so uneducated, they don’t want to do their job or to be precisely they don’t know how to resolve any issue.
Everytime these Advance technical team is closing my complain as resolved without even doing anything. I’m still facing problem.
My two cents- Either you guys resolve this problem on high priority as it is affecting my professional life or else I will not mind taking this matter to consumer court as it’s a mental harassment.
Here are some complaint numbers
1-3610960891
1-3653457021
1-3664322898
1-3672857225
My User ID is 1111237141