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Tikona WiBro

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Summary

Tikona WiBro
Piyali Mandal@piyalimandal
May 21, 2012 11:04 AM, 1593 Views
Most unprofessional service

Very dissatisfied with Tikona service. Never gave the promised bandwidth. In our society of 6 buildings we used to get very bad performance during peak usage hours.


Worst is their collection and disconnection departments. It’s been 3 months since I have put in disconnection request and still keep getting bills of increasing amounts. I’ve talked to the customer care atleast 10 times and written to customer care several times. Is this a new way to harass customers for moving to different service?

(0)
Hi Miss. Piyalimandal,we are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:1. User ID:-2. Registered contact number:-Without details we cannot resolved your issue.please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our customer care associate will be glad to assist youemail us :-- tikona.Services@gmail.Comregardstikona services"
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