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Tikona WiBro

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Tikona WiBro
Sandeep Panwar@sandysweat
Jul 17, 2012 11:23 AM, 1950 Views
Tech Support issue with Tikona ISP

I am using tikona since Dec-2011 my id is 1105287528. I was a happy customer till the any major issue arises in the connection dated 12-7-2012.. There speed is good as I am a heavy net user and as there is login system , it is easy to control data usage.Yes one thing I should mention I am using net since 2005 and since then I had tried MTNL , TATA , Relince, Airtel, MTS  now we go with the issue with tikona.


The problem starts after first rain fall in our area near Rohini , Delhi in july ( I think this is the reason )


May be bad weather or there poor maintenance staff till date 17-7-2012 I do not have proper resolution of my problem ( comp no: 1-2386707519 ) , before I was thinking to go for 4 Mbps plan as I am using 2Mbps currently  after this breakdown and delay in resolution ( as I am loosing my business also due to this delay ) I am thinking to drop my plan and even I am thinking to disconnect my Tikona connection now.Waiting for there resolution if it get done properly I might stay with it as it is not easy to switch ISP provider since you have security money deposits and disconnection is also not a easy process.

(3)
"Hello Sir,We thank you for your mail.We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence. Please be patient and help us serve you better.Thank You,Tikona Services"
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