The Services are highly unreliable, I have an account with them customer ID 1106008129, my area was declared Non FEASIBLE by their engineer because they have changed /Remove D.P. Six Months back, however they kept charging me for 6 months, they also have offered few discount during this period, hoping services will work I kept the connection however even after 6 months services did not work because device upstairs was not receiving proper signals from their D.P.
After wasting my 6 months and repeated calls to their customer care /endless visits of their technicians I have decided to stop the services, but they did not disconnected my services besides so many requests, so I have decided to stop making payment and now I get threatening calls from tikona to pay the last bill outstanding.
All in all, very bad services. I have used tikona for almost 5 years and I can tell they are very unreliable, their services will stop when you need them the most.