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Tikona WiBro

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Tikona WiBro
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Prashanth Dixit@prashsyd
Jul 04, 2012 03:50 PM, 2156 Views
Never fall into the trap

I paid subscription for TIKONA Broadband on 26-JUN-2012. I paid an amount of Rs.3000/- for the subscription with application no.50000020963900 to the Sales Executive ID 500057914 (Raghu-9900362640). I was told by the sales executive that installation will be done in 48 hours, but till date (04-JUL-2012), I have not got the installation done. The sales person used to contact me daily until I paid for the subscription but after the payment, the response is worst (never gave a call back).


I have called the customer care multiple times and even given a complaint regarding this (Reference No.1-2370529453). I contacted the local area manager (Varthur area, Bangalore) but he just gave a commitment that it will be done on Sunday (01-JUL-2012) and then he was not even receiving my calls (Contact no.9035089111). Guys please dont fall into their trap, because once you pay them, they never give any response to whatsoever contact you try to do( email as well as customer care). Hopeless service !!

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Tikona_CustomerCare Deactivated
“Hello SirWe thank you for your mail.We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.Please be patient and help us serve you better.Thank You,Tikona Services”
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