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Tikona WiBro

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Tikona WiBro
sandy @sandy2323
Oct 13, 2015 07:15 PM, 3753 Views
Worst service provider pathetic customer care

All the Mouthshut users beware of these fraudsters, they claim to provide good broadband services at cheap rates but in reality you would get no/low quality services.


I have been using Tikona Broadband services since last 8 months and my experience is pathetic to say the least. The promises of 4MBPS have been made by Tikona but I never got more than 2 MBPS, the worst part is I hardly got uninterrupted services continuously for a week, forget about a month.


Since last two months my experience is nothing less than a nightmare, they have not been able to fix their connectivity issues after repetitive complaints, and now I have been waiting for my disconnection to take place since last one month.


They made numerous attempts to convince me to continue with their worst services, but I am in no mood to change my mind and I want the disconnection to happen at any cost, but again these guys are hell bent on to avert the disconnection and pushing my patience to the limits.


I have wasted my countless hours on their customer care call centers to get my disconnection request processed, but it seems that they are in no mood to do so.


Now, I am taking this fight to the social media and also contemplating to take this case in consumer forum.


Tikona, just wait and watch, I am going to spread these good words on all the social networking sites, and would try my level best to save many innocent users from falling in your trap.


PS: My Tikona subscriber id is 1112854860.

(1)
Hi sandy2323,Thank you for bringing this to our attention.We have checked your account details. Our team is working on concerns and requested you to allow us send the engineer to resolve your issue.But you not allowed for visit.Your cooperation for engineer’s visit is a must to enable us rectify any defect. We will ensure expert engineer to visit to resolve the issue and if it is not resolvable due to network non-feasibility, we would process the disconnection.Our team reach you again to appoint engineer.Your help & support is appreciated.Regards,Tikona Care
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