First of all I am a TIKONA user in Delhi circle and their signal antenna next to my house .
1.I have paid them in advance for 3 months+ the installation cost . I installed the router on 25th of month and they didnt told me about their circle of 7th of every month and after 7 of 2nd moth.
They asked me to pay a bill of rs 500 I paid and from then the internet never worked never got my appropriate speed have to call them every time to complain about their speed and non login issue.
And their customer care is very very poor always saying that we are trying to connect and drop my call . I have to wait more than 20 mins to talk to their representative and then the representative cutts our call . I was not able to use internet for 3 days due to fault in their antenna .
Moreover do not go in false statement of their representative - he offered me static ip and said that you never have to login again and again and never got mine till date. Logging in again and again is a mess and out of 10 time I am able to get most 6 times log in successful. In my opinion never take tikona connection dont go for its low rates for data packs