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Tikona WiBro

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Tikona WiBro
hgjh bjhhj@Dhansuk_bhai
Jul 31, 2011 12:56 PM, 3571 Views
(Updated Jul 31, 2011)
Tikona Broadband at Bangalore -Dont Take

My Tikona id is 1104121905, took connection on 25/7/2011 at HSR Layout Bangalore. However it working only on the 1st day and never after that. I have made 18 complaints but no action has been taken by Tikona. I must have made 15 calls but now the area manager Krishna and sales person Sanjeev Agarwal disconnects phone when I call them. Krishna gave personal assurance during the time of demo that the speed and bandwidth is guaranteed but now I face 50% packet drops. I have request for refund of my installation and connection money on 30/7/2011. As expected, I don’t even get a response back.


How unprofessional Tikona employees can get, shame on them and thier behaviour.

(4)
Hello SirWe thank you for your mail.We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.Please be patient and help us serve you better.Thank You,Tikona Services
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