I had taken Tikona service, I paid for 3months in advance and after 1week of installation, the speed got very low and most of times the connection breaks leaving me offline for 80% of time in the 3months
I was offered 80GB per month for 3months each ie 240GB Out of which 5 members were able to use 40GB only, which is way below our appetite for data. Also several call and complaints in email.
They sent representative 2-3times and their representative concluded the reason for poor speed is due to less towers set up by the company
Also the technical person suggested to go for other service providers like idea or airtel
Thanks to his suggestion, we are using idea it has good speed and absolutely no connection breaks