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Tikona WiBro

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Summary

Tikona WiBro
Prashant Vats@austin3123
May 06, 2014 10:54 PM, 12488 Views
Embarrassing, Casual Attitude Of Customer Services

I applied for Tikona broadband connection through internet on 29th dec 2013 in Jaipur. The next day I got a call from customer services, and I was assured that local representative will get back to me, but no initiative was taken by Tikona Jaipur, till next 15 days. I again called customer services. They replied, sir you already have a connection under this name.


However, they agreed to send local representatives. The local guy called me and asked me for suitable time for demo. I asked them to come on Friday, Sat, or Sunday.


Today my request has completed 4 months and the days counts on, with no initiation by Tikona.


Highly casual attitude and embarrassing too. Now I have to settle for costly 3g business.

(0)
"Hi,We hope your concerns are addressed, you may also write to us on TDNservices@tikona.in with your User ID and Registered mobile number.We will be glad to assist you.RegardsTikona Services"
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