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Tikona WiBro

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Tikona WiBro

akash @akash116

Oct 23, 2013 12:52 PM, 3367 Views

Harassment calls by Tikona

Tikona customer ID: 1106916617.

I got a call from this number+91-9212318524 saying that he is calling from Tis Hazari court Delhi regarding some payment of Tikona Broadband connection in Bangalore which I had disconnected in 2012 November itself and said a case are filing against me in Delhi court. He asked me to pay a fine of Rs, 2000 to avoid court action.

This is all fraudulent claims as I had no outstanding bill with Tikona. I even cross checked with Tikona customer care and they told me your all bills are paid and no dues are pending and raised request against fake recovery calls(Req id – 1/2875850587) but still I am getting this harassment calls from fake lawyers(recovery agents).

Tikona is really torturing and harassing me. Lets file a case in Ministry of Consumer Affairs together

Pls contact me at akashnema82@gmail.com

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Brand Response

Tikona_CustomerCare

Nov 19, 2014 12:32 PM

Hi, We understand that the experience you had with Tikona was not pleasant & we regret the inconvenience caused to you. There is no reason why you should get a call to make payment, if there is no payable amount on your account and we tried to call you to answer your concerns but no response from your side. We have not found any request for account termination however your account is currently closed and there no dues in account.For any assistance contact us on our toll free number 1-800 209 4276, our Customer Care associate will be glad to assist you. Regards Tikona Care