Last year I wanted a basic 2 Mbps connection as I was fed up with the pathetic Mtnl broad band connection. Tikona was the only one offering lowest price in my area in Dahisar.So I got their connection even though they provided the promised speed the connection was unreliable with frequent daily cutoff I contacted the ISP but still this problem of mine was not resolved so I had to switch to an airtel broad band connection.My only suggestion to people is dont be fooled by lower prices please take reliability in to your calculations before you go for tikona