This is regarding my recent complaint numbers
Dec 20 - 1-3836200413
Dec 25 - 1-3846015491
Dec 26 - 1-3847435507
Dec 26 - 1-3847655880
Dec 28 - 1-3850495361
Dec 28 - 1-3851633303
Dec 28 - 1-3851776701
Dec 31 - 1-3856213208
Jan 3 - 1-3862711974
Jan 4 - 1-3863986481
My user id is 1114914449 and I am using Tikona for the past 3-4 months.
I am being mentally tortured by the service that Tikona is providing.
Being in the prime location in Chennai(Nungambakkam) I am not getting
the promised speed by Tikona. I have been promised with a 4Mbps speed
but the situation is that I am not able to open the speed test
website. All the request is getting timedout because of the pathetic
speed by Tikona. For the last 4 weeks my connection is going on and
off and no resolution is in place till date. I called customer care
8-10 times and 4-5 engineers visited in last 4 weeks after so much of
persuading but still the issue remains the same and no one is able to
resolve the issue.
I was cheated by Tikona and they made false promises regarding the
speed. I was using Airtel for the past 8 years and never faced such
issue.
I would never advice any of my friends to opt for Tikona and raising
the same issue in the website where people are looking for options.
I am running a business which is totally dependent on Internet and lot
of losses because of Tikona and I am raising this in the consumer
court website. This has been the worst experience with any operator.
People without any skill and no ownership to handle and sort out
issues. This is beyond anyone’s tolerance level.
Waiting for the new connection from better broadband operator to stop this one.
PLEASE DO NOT OPT FOR TIKONA.The speed gets worse than 2G connection at time and support is very poor.