One of the worst service providers that I have seen . . I have been a user of Tikona and my experience was pathetic. In spite of opting for a high rate plan with 5 MBPS of speed I never got even the average speed. For almost 2 months I have been complaining daily at their customer care. they read their script and then send their engineer. for 2 months I was not been told that they do not have proper range in my area. after numerous complaints they inform me that network range is the problem.
I was paying 854 rs per month for a 5 Mbps speed plan.so thought of discontinuing the service. believe me you, I really have to plead them to disconnect my service coz the retention guy use to send the engineer again and again instead of taking my termination request. Now I have switched to a local cable ISP named speed net. with a plan providing speed of 50 mbps . Do read my review on Speed Net ISP. n yes dont fall in their trap ( Tikona )